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About Glassleaf

Glassleaf is made by Radu Trandafir, its founder, in Sammamish, Washington.

Every product ships with a manual, and the manual is the same for every customer. Every customer arrives with a different problem. The answer is usually in there, spread across several pages, and jumping between them is where people give up and call.

Glassleaf puts those pages together for each customer, as an answer or a step-by-step tutorial with the page for every step, and shows your team what customers ask, so support learns from every question and your product team sees what to fix and build next.

What we hold ourselves to

  • Every claim has a source

    Each number on this site names its evidence, and corrections are listed.

    Sources
  • Safety text is never rewritten

    Warnings are quoted word for word and approved by your team.

    How safety works
  • Your data stays yours

    What the widget does, where data goes and who can see it.

    Security

If you’re weighing a new vendor

Glassleaf is new and small, and says so: every example on this site is labeled, and the demo’s results are published with its miss. Here is what stays in your hands.

  • Export your data

    A file of your products, published content, redacted questions, themes, members and settings, any time, in Settings › Data and privacy.

  • Leave in a minute

    Remove one line of code. Plans are monthly; to cancel, write to us.

  • If we’re down, your page isn’t

    Your page loads as usual without Help. If Ask fails once Help is open, it shows your support contacts and the manual PDF.

Glassleaf · 20433 NE 42nd St, Sammamish, WA 98074, USA